Some website drop down menus don’t work in Chrome

Recently I built a couple of new computers for a client. On one of the computers one and one website for that computer, the drop down menus would not work. The side fly out menus and click boxes worked just fine. All other computers in the office worked fine on that site.

After much scratching of the head, resetting Chrome, checking and double-checking of security exemptions in ESET, Malwarebytes and Super Anti-Spyware I was going nowhere. I emailed the support site of the problem web site. Their response is one I would have not thought of probably ever.

Even if you don’t have a touch screen, and these computers were not touch screens, Chrome enables its touch functions, and on some sites (I presume it is how the site was written) some menus wont work. If you have a touch screen, on these web pages you will need to use another browser at this time.

The fix is quick and simple. Open Chrome and in the address bar type in “chrome://flags” and then press enter.

url

You will come to a page with a “Danger Will Robinson” Warning.

Danger

You better watch out, you better not shout...oops, wrong warning.

You better watch out, you better not shout…oops, wrong warning.

Scroll down to “Enable touch events“, it is about 1/4 the way down on my list.

On that computer and others I have checked since then, they were all set to “Automatic“.

touch1

Using the dropdown next to “Automatic” change it to “Disabled“. Chrome will automatically pop up below asking you to “Relaunch” the browser. Click on it.

relaunch

Once Chrome has restarted check and see if things work the way they should.

That is all there is to it. Until we meet again, have a virus free week.

6 thoughts on “Some website drop down menus don’t work in Chrome

  1. Hi
    OMG!! This has drove me literally insane for the last two weeks, I’m came close to watching all the “Back to the Future” movies in order to build a time machine that would give me back the drop down menus. That’s beyond simple, thank you so much!!

  2. This actually did not work for me. I did notice, however, that there is no (or no longer) an “Enable Touch Events” experiment, but rather a “Touch Events API,” which I tried changing to Disabled, but the problem persists.

    • True enough, it’s now Touch Events API. Fortunately, disabling this DID resolve the issue for me. What is extra confusing is that it worked fine all along on my laptop but not my desktop at home (fairly recent development), but this is what fixed the problem. Not sure why two systems on the same OS and browser / version would work in two different ways, but as long as it’s working, I won’t worry with questioning the techno-universe.

    • This sadly didn’t work for me either. Menus on sites like Groups on Deviant Art, or certain Gwallet offer portals end up doing a weird blip for a dropdown menu, or acting like it wants to create that rollover effect and never shows up. Gwallet offer portals scroll my page down by 2-3 wheel’s worth, bumping me away from what I was clicking on. It’s getting so annoying.

Leave a Reply

Your email address will not be published. Required fields are marked *