Recently I built a couple of new computers for a client. On one of the computers one and one website for that computer, the drop down menus would not work. The side fly out menus and click boxes worked just fine. All other computers in the office worked fine on that site.
After much scratching of the head, resetting Chrome, checking and double-checking of security exemptions in ESET, Malwarebytes and Super Anti-Spyware I was going nowhere. I emailed the support site of the problem web site. Their response is one I would have not thought of probably ever.
Even if you don’t have a touch screen, and these computers were not touch screens, Chrome enables its touch functions, and on some sites (I presume it is how the site was written) some menus wont work. If you have a touch screen, on these web pages you will need to use another browser at this time.
The fix is quick and simple. Open Chrome and in the address bar type in “chrome://flags” and then press enter.
You will come to a page with a “Danger Will Robinson” Warning.
Scroll down to “Enable touch events“, it is about 1/4 the way down on my list.
On that computer and others I have checked since then, they were all set to “Automatic“.
Using the dropdown next to “Automatic” change it to “Disabled“. Chrome will automatically pop up below asking you to “Relaunch” the browser. Click on it.
Once Chrome has restarted check and see if things work the way they should.
That is all there is to it. Until we meet again, have a virus free week.