The Weekly Geek

I'm the Geek so you don't have to be!

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Pay for “Manages Services”, don’t get support.

May 4th, 2020 · No Comments

As a technology company we pride ourselves on customer service.
Unfortunately, too many companies only care about making money.

For years I have fought against the “managed service” (MSP aka Managed Services Provider) mentality. Microsoft and Intel have tried their darnedest to coheres tech companies into providing “manages services”. Where the customer is charged a flat fee for a lot of things and supposedly provide certain maintenance and support to the client.

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→ No CommentsTags: Soap Box

Email woes, Live Mail and Outlook

March 26th, 2020 · No Comments

Windows Live Essentials was released in 2012. Basically, it included an email client that was Outlook Expresses replacement. It had other features; however, Mail is the one I want to write about.

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→ No CommentsTags: E-Mail Issues · Software

Why I won’t build scrap technology for my customers

March 17th, 2020 · No Comments

In my previous article I talked about the Black Swan event that led to the current tech shortages we are experiencing.

In this article I wanted to address one of the main questions I have received. Why don’t I just buy what is available and build or resell those products?

There are certain parts and brands I trust. This is based on years of testing, reliability, customer and dealer (Me) service and warranty care. Ward Computers does not just buy and build, we create products that exceed the customers’ needs and last far beyond the industry standard. While the industry wants me to sell you new technology (Computers, laptops, servers, routers, switches et al) every three years our product life averages more than double that.

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→ No CommentsTags: Hardware · Purchasing

New old fake invoice emails making the rounds

March 13th, 2020 · No Comments

There is a new version of the old fake invoice email going around.
Please pay attention and don’t open emails or attachments that claim to be invoices or bills or “pay so I don’t sue you” invoices.
They appear as your internet icon like below (my default browser is Chrome)

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→ No CommentsTags: E-Mail Issues · Malware · Security · Trojans · Virus · Worms

Black Swan Event of Technology

February 16th, 2020 · No Comments

A black Swan event is something that was not expected to occur, but a series of events caused it. Normally hindsight allows those looking at it to see that it was actually predictable. Here is a link where you can read more on Black Swan events:

In our case, I can see clearly why technology is increasing in price and in some cases is just not available.

Computers, server and technology grows old or dies and must be replaced. If you need to replace them now, you selected a bad time.

  1. Microsoft ended support for Windows 7, Server 2008 and Office 2010, so more people are buying computers which means less parts and increased prices.
  2. The United States and China are having a tariff war, which means buyers are trying to time purchase which means less parts and increased prices.
  3. The Coronavirus started in China, several technology plants are closed which means less parts and increased prices.
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→ No CommentsTags: Hardware · Purchasing · Soap Box