Preventing Cryptolocker and Ransomware in 4 steps

I have sent emails, tweets, posted links and articles on Facebook and so much more, all to warn you about the different crypto locker schemes out there. Apparently I failed to write a specific article on how to prevent it.

Hey you Linux and Apple people, you need to be alert for this too!

Here are the Four major things to do in order to prevent crypto locker with two additional options.

CryptoLocker Continue reading

Attachments or new Windows opening behind current one

Lately I have had a couple of customers call letting me know that when they open an attachment in an email or when their program opens a new window it is appearing behind all other windows on the monitor, not on top as usual. When a new windows is opening behind an existing window it is normally because there is a delay in the system.

Since this was happening on different programs and at different businesses, specifically Windows Live Mail 2012 and Dentrix, I would not presume they were related, however they were. Continue reading

Mesh Central the Good the Bad and the Ugly

In my previous article I wrote about my search for a remote control program replacement and my requirements. Here I want to expand on the one I chose, Mesh Central, and what I have learned after almost 18 months of using it.

First, let’s get to the nitty gritty, don’t use them! Now on to why.

When I first started using Mesh it, the only email address was on the tutorial page. He responded, then for the first few months, and then there has NEVER been a reply from it.ylian.saint-hilaire@intel.com was and is the only email on the site. When contacting my Intel representatives they claim no knowledge of the project. Continue reading

Adventures in getting a quality remote access program

For several years my small IT company used LogMeIn (LMI) as our remote client of choice for accessing customers computers when we could not be on site.
It started out with a free version. We added several pay for (Professional) versions on servers and some computers that needed the ability to transfer files or print from the remote computer to a local one.

Several years ago, LMI came out with “Central” where you could organize computers and servers into groups. This was a low cost item yet one that was worth it to my small business. We could now group each customer and place their computers into that group. Continue reading